FAQ
Frequently Asked Questions
About Our Products
Who formulates Vitality Now supplements?
Every formula is created by Dr. Sam Walters, a doctor with 48 years of clinical practice. Each product is built around ingredients supported by peer-reviewed research and manufactured in the USA with globally-sourced ingredients.
Are your products safe?
Our products are manufactured in a GMP-certified, FDA-registered facility in the USA. We test for purity, potency, and contaminants. Always consult your physician before starting a new supplement, especially if you are pregnant, nursing, taking medication, or managing a medical condition.
Are the ingredients natural?
Yes. We use plant-based, naturally-sourced ingredients wherever possible, with no artificial colors, flavors, or preservatives.
Are your products gluten-free / non-GMO?
Most of our formulas are gluten-free and non-GMO. Please read the Supplement Facts label on each product for specifics.
Ordering & Shipping
How long does shipping take?
Orders ship within 1-2 business days from our US warehouse. Standard US delivery is typically 3-7 business days. See our Shipping page for full details.
Do you ship internationally?
Currently we ship within the United States. Contact contact@vitalitynowshop.com for international inquiries.
How do I track my order?
You'll receive a tracking email as soon as your order ships. If you can't find it, email contact@vitalitynowshop.com.
Returns & Guarantee
What is your return policy?
We offer a 180-Day Empty Bottle Money-Back Guarantee. If you're not satisfied for any reason, we'll refund your purchase. See Returns & Guarantee for instructions.
What if my product arrives damaged?
Contact us immediately at care@vitalitynowshop.com with photos and your order number, and we'll replace it at no cost.
Using the Products
How long until I see results?
Most customers report noticeable changes within 30-60 days of consistent use, though individual results may vary. For best results, we recommend following the 90-day protocol as directed on each label.
Can I take multiple Vitality Now products together?
Yes — our products are designed to work together as part of a complete wellness protocol. If you take prescription medication or have a medical condition, check with your doctor first.
Are there any side effects?
Our formulas are generally well-tolerated. As with any supplement, discontinue use and consult your physician if you experience any adverse reactions.
Account & Billing
Is my payment secure?
Yes. All transactions are encrypted via SSL and processed through PCI-compliant payment providers. We do not store credit card information.
How do I contact customer support?
Email contact@vitalitynowshop.com or call 1-800-599-0746. See our Contact page for hours.